What information are you collecting and how are you collecting it?
Every computer connected to the Internet is given a set of numbers that serve as that computer's "Internet Protocol" IP address. When a visitor requests a page from any of Aurora Systems' servers, they automatically recognize that visitor's domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine our traffic in aggregate, and to investigate misuse of Aurora Systems' Network, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals. Our Web servers do not automatically record e-mail addresses of visitors.
What are cookies?
What information do you collect when I Purchase something?
Certain Aurora Systems products include a "Buy Now" feature. Buy Now requires an active internet connection to retrieve product and other information required to make a purchase. This information is retrieved just like any other web page. Buy Now does not submit any personal information entered by the user until the user chooses to complete the purchase. Personal information submitted to Aurora Systems servers through Buy Now is safeguarded through the use of industry standard RSA encryption. RSA codes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information. Other Aurora Systems services do not use RSA and thereby do not offer a secure coded way to transfer information.
What information do you collect when I Register for something?
Aurora Systems offers access to some services that require registration. We may use your registration contact information to send notification to you of Aurora Systems products and services by e-mail and/or postal mail. We may also use your IP address and selected language internally. Personal information submitted to Aurora Systems servers when you Register is safeguarded through the use of industry standard RSA encryption. RSA codes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information. Other Aurora Systems services such as web registration do not use RSA and thereby do not offer a secure coded way to transfer information.
What information do you collect when I Activate a product?
Aurora Systems activation uses a hardware hash to uniquely identify the computer(s) that licensed software is installed on. The hardware hash is a number derived from 10 different pieces of information about the PC's hardware and software configuration. Items included in the hash are the processor serial number, hard drive serial number, network adaptor MAC address, RAM amount, and so on. The hardware hash is created in a one-way process: Once the hash is created, there's no way to "reverse engineer" the hash to discover what type of hardware is in a system. When a product is activated, the hardware hash, product serial number and IP address are sent to Aurora Systems. The currently selected user interface language is also sent so that responses can be provided in the appropriate language. This information is used by Aurora Systems to enforce the terms of the Aurora Systems License Agreement and internally.
What information do you collect when I request an All-Day Demo?
The information collected when you request an All-Day Demo is the same as when you Activate a product.
What information do you collect when I use the Software Update feature?
The Software Update feature included in some Aurora Systems products sends the product serial number, installed version number, hardware hash, and IP address to Aurora Systems. This information is used by Aurora Systems to provide appropriate updates, to enforce the terms of the Aurora Systems License Agreement and for internal research and development purposes.
What other information do you request?
We may also request your e-mail address or mailing address for the purposes of conducting a survey or to provide additional services (for example, subscriptions to e-mail newsletters, announcement lists or information about conferences and trade shows.) Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested.
We may from time to time send e-mail or postal mail announcing new Aurora Systems products and services. Except as stated above, Aurora Systems will not send you e-mail that you have not agreed to receive.
When you sign up for an Aurora Systems discussion forum, your name or alias is recorded solely for purposes of maintaining your own account within the forums. This information is not used to monitor your activity within a forum, nor is it used to identify you outside the Aurora Systems network.
When you register for a contest or other promotion, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
Will you disclose the information you collect to outside third parties?
Aurora Systems will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
Aurora Systems uses reasonable precautions to keep the information disclosed to us secure. Aurora Systems reserves the right to transfer all such information in connection with the sale of all or part of Aurora Systems's capital stock or assets. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. We are not responsible for such third party privacy policies or how they treat information about their users.
Can I view any information you collect about me?
Aurora Systems will provide access to any personal information we maintain about a requesting party provided proof of identity of the requesting party is provided.
What else should I know about my privacy when online?
Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion lists, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you're online.
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